Evaluation

Diagnosing the current state of your strategy to understand what makes it unique, how it is performing, and what would make it better. An analysis of performance against business and engagement objectives is conducted through data, interviews, and benchmarking. The outcome is a report and set of recommendations to reach your highest potential.

Analysis, Recommendations

Insights

Understanding what your audiences (customers, partners, team, etc.) think, do, and feel is key to your success. Our action-oriented approach frames, tests, and prioritizes new programs, products and service opportunities. This approach grounds the work in the audience’s real life decisions and delivers tangible feedback that can be rapidly incorporated.

Insights, User Journeys, Personas, Opportunity identification

Strategy

Driving to action is our number one strength. We work with leadership teams to develop strategies and implementation roadmaps that align with your business objectives. Prototypes and pilots are used to rapidly test and refine approaches with audiences. Included is building ownership across key stakeholders and the capacity for the team to move to implementation.

Strategy Presentations, Business Plans, Implementation Roadmaps, Service Blueprints, Pilots & Prototyping

CoDesign

Facilitated workshops develop and build collective ownership for new approaches. CoDesign improves our client’s capacity and skills while rapidly surfacing diverse stakeholder perspectives to inform design decisions. This process simultaneously tests solutions and builds buy-in.

Facilitation, Planning and Coordination, Participant Management

Advising

Strategy is a long-term endeavor that requires constant evaluation and guidance. We advise entrepreneurs and leaders directly in charge of strategy development and implementation through coaching, mentoring and, at times, hands-on partnership to move a goal forward.

Coaching, Trainings, Feedback & Review Sessions, Best Practices