We’re a team of researchers, strategists, designers, facilitators and human behavior nerds.

We bring diverse backgrounds from the real world. We listen intently. We challenge the status quo while holding tight to things that work. And, we share an unrelenting curiosity about what brings people together to solve complex problems. 

Barbara Chen
VP, Finance

 

Jared Cole
VP, Design Strategy

 

Valerie Armstrong
Design Strategist

 

Robert Q. Benedict
Assoc. Dir. Design Strategy

 

Wil Kristin
Senior Design Strategist

 

Tito Llantada
Sr. Client Experience Lead

 

Gloria Pitkin
Office Manager

 

Katie Schulze
Client Experience Lead