We’re a team of researchers, strategists, designers, facilitators and human behavior nerds.

We bring diverse backgrounds from the real world. We listen intently. We challenge the status quo while holding tight to things that work. And, we share an unrelenting curiosity about what brings people together to solve complex problems. 

Barbara Chen
VP, Finance


Jared Cole
VP, Design Strategy


Valerie Armstrong
Design Strategist


Robert Q. Benedict
Assoc. Dir. Design Strategy


Wil Kristin
Senior Design Strategist


Tito Llantada
Sr. Client Experience Lead


Gloria Pitkin
Office Manager


Katie Schulze
Client Experience Lead