it's a relationship

revolution

December 26, 2012

Bursting Out of Silos

by highlighting common challenges and sharing resources

  • Bursting Out of Silos
  • Bursting Out of Silos
  • Bursting Out of Silos
  • Bursting Out of Silos

The Need

The National Academy of State Health Policy (NASHP) provides a forum for non-partisan health policy discussion, bringing together decision-makers, expert analysis, research, and technical assistance to discuss state policies and programs. With a national mandate for states to implement the Affordable Care Act, how could they move faster?

The Solution

Design an online platform for state officials to connect and share best practices, as well as to create an online knowledge management space for health care reform tools and information.

Implementing the overhaul [of the US healthcare system] is a phenomenal task. Someone has to sit down and figure out things...

Alan Weil

National Academy of State Health Policy

Together with the National Academy of State Health Policy (NASHP), we transformed a siloed sector into a networked knowledge powerhouse. When it came time to implement the Affordable Care Act (ACA), NASHP knew its network was rife with expertise in nooks and crannies, but how could it find its way to those who needed it most? Using Community Centered Design to inform a network strategy we created a user-generated knowledge library and decentralized community. StateReforum.org now has more than 8,600 members who have shared more than 3,700 solutions for implementing ACA. Since launch the State Refor(u)m site user base has expanded the user base to all 50 states—regardless of political climate. Users have not only gained access to valuable information but also populate an online knowledge base where practitioners come together to learn and discuss the changes in health policy.

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